*TRAFFIC CONTROL DOMESTIC INBOUND*

 TRAFFIC CONTROL INBOUND

PROJECT SUMMARY:

Indian working hours

2 shifts of 20 agents will be working 7 days a week, to handle traffic of
the Incoming calls to provide customer support

20 Executives for Inbound Customer Support per slot initially only 1 shift.

Payout-(Rs.35,000/month /seat/shift)
Rs. 35,000*20 agents/month =Total a sum of Rs. 7,00,000 FIXED PAYMENT MONTHLY FOR ONE SHIFT

In case of two shifts of 20 agents the payouts will be Rs. 7,00,000*2 shifts= Rs.14,00,000

Total Monthly Billing=Rs.14,00,000/month for 2 shifts of 20 agents.

There are possibilities to increase Number of seats by end of this year but it will depend upon the quality
of the work delivered and center's relationship with the client

Sign-up of the Agreement- Directly with the end client

Advance Payment- 50% of the monthly billing will be paid to the center as an advance payment after
completing first month of successful operations with the standards of quality parameters.

We need following languages : English, Hindi & local language (Orrisa,
Assam/manipur, kannada, telgu, tamil, punjabi, bengali) Marathi, not available as we will be supporting that language from our call
center.

PLEASE LET US KNOW IF YOU ARE INTERESTED AS SOON AS POSSIBLE

Kindly reply with your company's profile along with required documents as mentioned below. Reference Center
available in Pune they are already running same process.

1. Firm's registration copy
2 .D.O.T. License scan copy
3. Copy of ISO Certification
4. Partners agreement's copy
5. Profiles of all the Directors
6. Company's Technology Profile
7. Director's Pan Card's Scan copy
8. Network diagram
9. Sample of 5 agent's voice recording audio files.
10. Due diligence report

Kindly revert back for any further clarifications

We are looking forward towards long term business relations ahead.

15, 00,000 INR SLOT BOOKING CHARGES

Consultancy Charges: Rs. 700,000 are payable as Token Amount to FAIDORA VIA RTGS/DD